Elaine scored 5 / 5 on 14/11/2021
Was home for a family funeral the staff allowed us to check in early after a 5 hour drive so friendly and accommodating any staff member we spoke too were so friendly and nice nothing was any trouble the bedroom were lovely clean and spacious plenty of extra shampoo towels had breakfast next morning and was delicious and plentiful we were stuffed on check out when learning we had an85 hour journey home tjey offered free tea and coffee for our trip definitely will be back and ill bring my kiddies next time they'd love the pool thank you so much for a great stay
Barry scored 5 / 5 on 31/10/2021
Beautiful hotel with exceptional staff that can't do enough for you . Food is beyond good here. Rooms are spotlessly clean and super comfortable. We've stay before and will definitely stay again.
Until next time thank you
Ray scored 4 / 5 on 04/10/2021
Spent 3 night's we had a wonderful time room was very nice , the staff are the best we've had in a hotel in years each and every one went out of their way with any requests we had. We will definitely call back and would recommend to all our friends and family. Thankfully a great stay.
Michael scored 5 / 5 on 26/09/2021
Lovely Staff .Very good location in center town Nice bedroom Would stay here again
Oliver scored 3 / 5 on 15/09/2021
Good location for touring West Cork. Tasty breakfast. Very nice and helpful staff.
Anne scored 4 / 5 on 12/09/2021
Although the hotel is very old it has a certain charm about it. However I don't believe it warrants a 4* rating as there are parts of the hotel that need a little TLC. The staff were very friendly and helpful.
Seamus scored 4 / 5 on 04/09/2021
Had a lovely 3 night stay at the Castle Macroom, the staff and management were extremely welcoming, nothing was too much trouble and the rooms were quiet and comfortable. We will be back again.
Michael scored 4 / 5 on 27/08/2021
The staff from receptionist, bar staff and waitresses I couldn't fault them they were all so friendly and helpful the food was great too would definitely be back again
Julie scored 3 / 5 on 31/07/2021
Beautiful hotel, spotlessly clean with lovely staff and great food. A really good base for travelling around both Cork & Kerry. I would highly recommend this hotel
Karen scored 3 / 5 on 23/07/2021
Excellent staff great location and rooms clean. I would visit this hotel again.
Michael scored 5 / 5 on 02/07/2021
Sean scored 5 / 5 on 20/06/2021
Myself and my wife had our first break since Covid 19 pandemic commenced and after we received our vaccines. We booked into the Castle Hotel for a few days and both of us enjoyed our stay immensely. All the hotel staff that we met could not have been nicer or more welcoming. We were more than impressed with the friendly nature of the hotel. We dined in each night and the food was excellent. The breakfast menu had a great choice and it was lovely to see fresh locally produced food available each day. Macroom is a nice town and a good base for touring West Cork. The hotel was immaculately clean and Covid was very well managed and we felt very safe. We also used the fantastic swimming facility. All in all a lovely break and we will definitely stay in this hotel again.
Derek scored 5 / 5 on 30/08/2020
Lovely hotel, great staff. Food was lovely. Just a pity so many places closed due to covid
Charles scored 3 / 5 on 27/08/2020
Lovely staff good food but the rooms need updating
Peggy scored 5 / 5 on 17/08/2020
Wonderful warm welcome. Lovely staff and beautiful food
Although I did feel I had my hand slapped by waitress who asked was I having A BOTTLE of wine? Was I sure? All for yourself?
Peggy scored 5 / 5 on 16/08/2020
Wonderful staff out of this world food amazing breakfast felt totally safe re Covid guidelines thanks so much for a wonderful break
Daithí scored 5 / 5 on 16/08/2020
The Castle Hotel is such a friendly place that you feel part of the family, an old friend so to speak. The staff in reception are so helpful and friendly. In fact all the staff we encountered were really good. You are remembered as if you had been there yesterday. The hotel managed to give an almost normal feel whilst sensibly enforcing covid-19 measures, so much so they you could almost forget the pandemic and feel normal. The rooms are really comfortable and have air conditioning. Whilst non essential items are removed, if you request them they are made available to you. Staying here for our fourth time is not a surprise given the lovely atmosphere and we look forward to going back in the future.
Seamus scored 5 / 5 on 12/08/2020
Excellent hotel and pleasant staff - extremely high standards of cleanliness and compliance with Public Health guidelines - Well Done to all will visit again Seamus
Fiona scored 4 / 5 on 05/08/2020
Lovely staff, delicious food. Only complaint is that it was way too warm in the hotel.
Fiona scored 4 / 5 on 04/08/2020
Lovely staff, delicious food. Only complaint is that it was way too warm in the hotel.
Room scored 5 / 5 on 05/01/2020
lovely hotel, easy parking behind hotel, leisure center great and loved pool two whirlpools , room very comfortable and the hotel located on main st was great for shopping . breakfast was a little problem as the end time was 10.30 in room guide but 10.00 in dining room the hotel dealt well with the problem and we got our lovely breakfast well done all hope the typo is corrected would stay here again well done all esp the receptionist
Aisling scored 4 / 5 on 08/05/2018
Great Hotel! Really have no complaints, would be a good place to just stop off in and rest your head as part of a bigger journey as there is not a lot to do in the local area. That being said, I was in cork for a concert so I did not explore Macroom this opinion is based off first impressions only.
The staff were really really friendly and any queries we had they went above and beyond to try and help us with. The hotel was lovely and clean. The breakfast each morning was lovely a mix of buffet and hot food.
Maria scored 5 / 5 on 04/04/2018
This hotel was a real find. We had a wonderful stay. Hotel has parking at the back. Staff were brilliant. Couldnâ€™t do enough for us. Extremely friendly and welcoming. One of reception staff actually moved their car to give us their parking space. Hotel has a lovely cafe and a bar that serves great food we ate there for the four nights we stayed. Breakfast was great. Cold buffet that has everything you could want and order for hot breakfast is taken at the table. Hotel also had a lovely pool and leisure centre staff were lovely too. Our room was very spacious and very clean with lots of storage table chairs and a couch. Lovely and quiet and you could not hear anything from other rooms. Overall this hotel had great character, great buzz in cafe bar and were busy. Staff very well trained and service was excellent. We will be back and I would recommend to anyone going to cork. Great location for lots of tourist attractions and Macroom has a lovely walks around the river. I canâ€™t praise this hotel enough. Oh the Easter bunny left us sweets too. Lovely touch.
V.gavagan scored 3 / 5 on 14/02/2018
The hotel was lovely, clean, a beautiful room and very friendly staff.. I was however flicking through the channels on the room's television, and a channel titled "Adult 4" was streaming cctv footage of the local Catholic church which I found quite strange and unsettling..
Our room had a locked door which clearly led to another guest's room as we could hear their television and trad music throughout our stay. But other than those points we enjoyed our stay.
Tia scored 5 / 5 on 15/12/2017
lovely hotel with really great staff all very helpful and friendly
Denis scored 4 / 5 on 25/07/2016
My wife and I spent a couple of days in the Castle holiday in July 2016 and were treated really well by the friendliest and most helpful staff we have met in any hotel in the last few years. Facilities and service were spot on and it was definitely great value for money. Location is perfect for scooting around west Cork and again, staff in the hotel were very helpful in suggesting places to go and providing local info and small maps.
Nuls scored 4 / 5 on 02/06/2016
Great location is the bonus for this hotel as it right on the main street.
Pool is lovely with two whirlpools built into it which is great and children can swim into them.
Lovely friendly staff and I got a nice big family room (room 223) which I would recommend.
Do try it out you wont be disappointed.
Claire scored 5 / 5 on 08/05/2016
Excellent overall. Breakfast outstanding. Gluten free option all needs catered for. 6 different cooked breakfast made fresh. Staff very friendly. Lovely base hotel if u like travelling around.
Gerard scored 5 / 5 on 19/01/2016
I find lidl breaks very good I use you all the time I would rate ye a 5 star
Kathleen scored 5 / 5 on 23/11/2015
I was very happy with our stay in the Castle Hotel in Macroom. The food was lovely. The staff were very helpful and accommodating and the bedrooms were very comfortable and very nicely decorated. I would definitely recommend it.
Jacquie scored 5 / 5 on 15/09/2015
We stayed here this weekend and we will be back.. From the highest level of service ever experienced from all quarters of the hotel. To the cleanliness of the room and the perfection of the bar food and breakfasts.. We were so impressed and will most definitely be back soon
Sinbarr scored 3 / 5 on 29/06/2015
We stayed here for 1 night. Staff were very friendly and the room was lovely. We had a room at the back of the hotel. A lot of noise and banging very early in the morning. It has a lovely swimming pool. We would stay here again as we loved the atmosphere of the pub & hotel.
Shirley scored 4 / 5 on 04/02/2014
I have to say i really enjoyed my stay at your hotel, the staff were great and so nice,the facilities great, menu superb well done, and last of all easy to find you
John scored 4 / 5 on 02/07/2013
stayed in hotel for 2 nights, very nice hotel, staff very friendly and helpful, menu good but same in bar and restaurant,guinness not good,enjoyed our stay, marian
Lisa scored 5 / 5 on 02/07/2013
Really enjoyed our stay here. Found staff particularly friendly and helpful
Sandra scored 4 / 5 on 08/05/2013
A lovely Hotel .Staff really nice and friendly,Shower was wonderful.Bed very comfortable,really enjoyed my stay.
Sandra and Brendan Sheehy.
Ciaron scored 5 / 5 on 16/04/2013
Excellent Hotel with great bar food & entertainment, rooms very spacious & we had a lot of fun in the pool, all in all a great stay!!!
Reviewer35651008 scored 4 / 5 on 05/09/2012
we stayed here a few times now so obviously enjoyed it! the staff were very friendly especially aj and pat in the dining room couldnt have been more helpful. the food was good and overall the hotel is very well well maintained and very clean . my husband and i thoroughly enjoyed our stay here the only thing we found fault with was the menu was the same in the dining room each night and the music in the bar on saturday night was brutal! other than that we would highly recommend this hotel and are looking forward to our next trip there thank you xx
Lala scored 4 / 5 on 04/09/2012
Have passed by this hotel many times without ever taking much notice but wanted a quick over night stay somewhere last year and got a good deal here. Hotel is located on main street. Car parking is at the back of the hotel via a side street futher down the town. Receptionist was very pleasant. Room was clean decorated a little old fashioned but great not to have run of mill standard rooms. Bathroom was clean but a little battered in places. We ate in the bar and the food was of excellent standard. Breakfast following morning was nice. Not the best I have ever had but nothing wrong with it either. Breakfast room was a little all over the place though. Pool area was very clean.
Therese scored 5 / 5 on 06/06/2012
We thoroughly enjoyed our stay. The hotel is extremely well presented & located in the middle of the town. The staff were extremely helpful & friendly throughout our stay. The food was lovely & priced reasonably (we had breakfast, lunch & dinner in the hotel). Highly recommend this hotel if you are visiting this part of Cork. Cormac & Therese
Susan scored 5 / 5 on 06/06/2012
The receptionist was very friendly, the hotel was very nice and the rooms very spacious and nicely decorated. Would recommend this hotel others.
Reviewer27920954 scored 4 / 5 on 03/05/2012
Had a very pleasent stay. All staff very helpful and food first class.
Left my jumper at reception on cheaking out, it was returned by post at no cost to me.
Mad scored 3 / 5 on 23/04/2012
We had a great time staying at the Castle Hotel & Leisure Centre. Food was great, nice swimming pool.
The down side was there was a wedding taken place at this hotel on the night we stayed and it was very noisey we got no sleep and we went to bed early as we were attending a wedding ourselves the next day.
Damien scored 5 / 5 on 15/04/2012
Friendly, helpful staff, beautiful hotel, highly recommended!!
Acc scored 5 / 5 on 25/07/2011
Had an amazing stay in the Castle Hotel! In the middle of Macroom town, which is about 30 mins from Cork city. It was a very spcacious room. The pressure in the shower was fantastic! Didn't avail of the dining room except for breakfast and one lunch. Excellent choice and the dessert was delicious. Our room was located to the rear of the hotel and as a result we had some noise at 6am from the delivery truck outside. Otherwise a really enjoyable stay!
Fergal scored 4 / 5 on 16/07/2011
My partner and I decided on a break in Cork this summer and came across this hotel on the web. It is a very friendly place to stay, staff were helpful and the room was clean and quiet for the 3 nights we were there. We ate in the bar the first night. The meals were ok just a little above carvery quality, with a tiny bit more attention to detail they could be much better for example the oil used to fry partners cod in was not hot enough so fish was soggy and oily instead of crispy battered. My roast beef was very nice though covered in an obviously heavily thickened gravy which it didn't really need. The breakfasts were very good but again with just a small bit of extra effort could be great. There are several options, including Macroom oatmeal, which I had everyday which was really good. The fried breakfast was ok but the rashers/ bacon were incredably salty and the sausages looked and tasted value pack. The eggs were grand and I got the sense that most of the breakfast is freshly fried, waiting staff take your order for the hot part of the breakfast. They also had their own brown soda bread which was lovely with Macroom oatmeal in aswell. There was a grand help yourself buffet with cereals, juices, fruit compotes and seeds and nuts for topping oatmeal and other cereals which I thought was impressive. It is one of the best breakfast selections I have come across. With the friendliness of the staff and the excellant price I would stay here again if in the area.
Mags scored 4 / 5 on 01/06/2011
We had a great break, staff lovely and hotel too. Would be delighted to go back. The price of break with lidl was a great bonus.
Sauly scored 5 / 5 on 24/05/2011
from the moment we arrived to when we left we loved this place.
The hotel was spotless and the staff fabulous. Without going into detail as it would take too long, let's just say the extra care and dedication by the staff was great.
We had the 3 course meal in the bar for 22euro( which included tea and coffee) so 4 course really, the food was great again and top value for money.
The pool etc were adequate for a short stay and rooms spotless.
Hell! What more do you want!!!!! As Arnie said "I'll be back"
"WHITE SANDS HOTEL
Sheila scored 4 / 5 on 19/04/2011
Had a lovely time. Staff very friendly. Made us feel very welcome.Rooms were lovely-modern and clean.
would recommend it to anybody looking for a real Irish family run hotel.
Sheila (Co. Galway)
Meath scored 5 / 5 on 09/02/2011
Lovely clean spacious rooms. Great facalities and the kids loved the pool. Very friendly and most helpful staff. Would deffinately book again and I would recommend this hotel highly
Cranky scored 5 / 5 on 29/10/2010
loved this hotel , staff were very friendly and very welcoming the minute we arrived , the food was outstanding and resturant staff very friendly also. our room was beautiful plenty of space and bathroom was fab , cant wait for the next visit to this hotel
Ian scored 5 / 5 on 27/10/2010
This our second time staying at The Castle Hotel and we love it even more!!
Great staff, great rooms, great food, great deal and a very freindly town to go with it!!
Will be back again and again!!
Teresa scored 3 / 5 on 14/09/2010
Food & Drink was excellent, very expensive though
Hallways to bedrooms very narrow & old fashined carpets.
Didnt like the blankets on the beds, duvet would be much nicer
Overall staff very pleasent & friendly
Mary scored 5 / 5 on 13/09/2010
We had a great time hotel was excellent and the staff (in particular Vicky at reception) could not do enough for us will definitely be back, it's missing a star off its official rating
Pcar scored 5 / 5 on 06/09/2010
Had a wonderful 5 nites in the Castle Hotel. The staff were really attentive and gave an old-style, genuine service and welcome. We felt completely at home there. The bar and restaurant food was excellent - we ate there every nite. I would return there in the morning.
Carol scored 5 / 5 on 15/08/2010
What a great little hotel, my husband and really enjoyed our two day break here. The Hotel is very tastefully decorated and the rooms were lovely and comfortable. Beautiful breakfast, the bar area and coffee shop were a good place to relax. The hotel has a great buzz about it, on our first night there was a Trad night in the bar, we were treated to traditional Irish music, story telling and Irish dancing all by local people.
The swimming pool area was ok although a bit tired looking, but it was clean. The staff were all lovely and accommodating. I would definitely recommend it.
Joe scored 4 / 5 on 04/08/2010
The staff were extremely friendly, but regularly got food orders wrong and failed to keep tables cleared of used glasses and tableware. The kiddies pool was small and featureless and regularly became overcrowded. The bedrooms were very clean and comfortable and the complimentary bottles of water were a welcome addition. All other facilities attached to the hotel, the bar, restaurant dining area and particularly the tea room were of the highest quality. My family and I generally enjoyed our stay and thank you.
Dolwing scored 5 / 5 on 04/08/2010
five stars - couldn't fault it. Excellent food and service..........Mr & Mrs Dowling
Ann scored 5 / 5 on 02/08/2010
had a great time hotel was excellent and the staff could not do enough for us will be back
Ian scored 3 / 5 on 19/07/2010
Had a super time, lovely staff especially Trish at reception, stunning food, nice rooms and great bar!!!
Can't wait to go back!!!!!
Kathy scored 5 / 5 on 15/07/2010
The only thing wrong with our stay at the Castle Hotel was that it wasn't long enough, we only booked one night.
Lovely hotel, staff from the reception to the restaurant to the bar were very friendly, polite & mannerly.
Food was amazing and breakfast was plentiful, we will definitely be going back to stay there again.
Stella scored 5 / 5 on 11/07/2010
Excellent the staff were very fiendly and helpful. It would be nice if the weekend breakfast were a little later maybe 10.30
Tony scored 5 / 5 on 30/06/2010
First rate - excellent food. If you have mobility problems, please enter through front door and not through car-park entrabce.
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